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Customer Service At lifestylewines our service policy is to make sure you have the best possible wine purchasing experience and follow-up. Therefore we use the best delivery services, provide insurance cover and a 100% guaranteed refund policy. We would also like your encouragement or criticism so we can improve your experience and our service. Use our Contact Us page to send your feedback.How to Order | Terms & Conditions | Our Policies | Freight Policy | Disclaimer | Our Guarantee Lifestylewines wants you to be completely satisfied with everything you purchase from us. Therefore we offer a 100% money back guarantee on everything we sell. If you are not satisfied with your purchase, return any unopened purchases and we will refund the value of the returned wines, or replace with your alternate choices. We also understand that sometimes you may order the wrong item. It's not a problem, we will exchange or refund those items also.If you think there is a case to refund the opened beverages also just tell us why, for example the wine is corked. Finally, we do not charge a restocking fee. To see what the returns process is go to Our Policies Sales & Service SupportWe strive to develop a great reputation for sales and service support. So if you have any questions please contact us using theContact Us page. We will do our best to reply within 24 hours. Terms and Conditions and PoliciesWe recommend you read our Terms & Conditions and Policies so you understand the nature of our trading relationship together. We want you to have a good experience so please give us your feedback on our Contact Us page, critical or positive.back to HOME  |